Admiral Insurance expands in Halifax

Jena Clattenburg, a team leader with the online UK based insurance company, Admiral Insurance was glad to announce its expansion plans in Halifax from the present size of 120 headcounts to that of triple the size. Though she has not been to Great Britain, she has never stopped short of helping Brits and Scots with car insurance deals. She sounded thrilled with the growth plans and said that it meant not only more opportunities but shifting to new tower as well.

Admiral Insurance began its operations in 1993 from Great Britain and since the past six years has been rated by the Sunday Times as one of the top hundred companies to work. The development agency, Nova Scotia Business Inc has been very supportive of the expansion plans of the company and has promised payroll reimbursement of $3 million over five years which would be given after achieving recruitment targets.

Alex McDonald, vice-president of Admiral, reassured that the Halifax Company only sells insurance policies to 1.6 million consumers in the UK and refrain from competing with Canada or North American businesses. Most of the work is completed in the British office and the Canadian office comes to play only after the UK office shuts down at 6 in the evening. Mr McDonald also states that they are very particular about work-life balance and hence they are against late night shifts for their employees. Therefore, they take advantage of the time difference and the Canadian office is thus able to serve customers till 10 in the night. The reason for being associated with Nova Scotia was low business costs and good reputation of customer service expertise.

The new recruits will enjoy a salary in the bracket of $30,000 per year and employee stock options worth $6,000 besides other benefits. Admiral owns a share of six percent in the auto insurance field in the UK and believes to grow further. Though at times, a customer finds it strange to talking to customer service in Nova Scotia but it’s never been a stumbling block, claims Ms Clattenburg. It is important that the customers get help at the right time and it doesn’t matter where they are based. Though Admiral is working from temporary locations on Bayers Road, it will soon shift to new office building to be completed shortly.

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